FAQ

  • FREQUENTLY ASKED QUESTIONS

    DO YOU OFFER LOCAL PICKUP?

    • Yes! You can order online and select local pickup at checkout. 

    WHAT PAYMENT OPTIONS DO YOU ACCEPT?

    • We accept American Express, Discover, MasterCard and Visa debit/credit card payments, and PayPal. We don't accept personal checks, we accepy cash in store. We offer SEZZLE and KLARNA as a payment option for orders over $100. 

    HOW DO I USE A PROMO CODE?

    • You can enter your gift card, discount code, or promo code at checkout in the area where it says "Gift Card or Discount Code" and click apply.

    CAN I USE PROMO CODES WITH THE PURCHASE OF ALREADY DISCOUNTED ITEMS OR SALE ITEMS?

    • Promo codes may not be combined with already discounted items or sale items. Some exclusions may apply.

    CAN I USE PROMO CODES AND/OR DISCOUNTS WITH GIFT CARD PURCHASES?

    • Discounts and promo codes cannot be used for the purchase of a gift card.

    HOW DO I CHECK ON MY ONLINE SHIPPING ORDER?

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a tracking page to watch the status of your order. 

    HOW DO I CHECK ON MY PICKUP ORDER?

    • Once your order has been pulled and is ready for pickup, you will receive an email from us that your order is ready.

    WHO CAN I CONTACT FOR QUESTIONS ABOUT AN ORDER?

    • Please email thepolkadottedpeachorders@gmail.com for any order inquiries.